Privacy Policy (This Page)
Focuses on how we collect, store and protect your personal data, payment methods and account history.
LEGAL REFERENCE
Your Data. Our Care.
At vibestogel, your privacy is built into how we run our platform. We handle your account details, payment records and gameplay activity with the same care you'd expect...
Data ProtectionAccount SecurityPayment PrivacyTransparent RulesIndonesia Focus
Privacy Foundation & Jurisdiction
vibestogel operates under Indonesian regulatory frameworks and aims to comply with data protection practices that reflect local standards where we operate. Your personal information—including your name, email, phone number, and payment method details—is stored on secure servers and never shared with third parties without your consent, except where required by law or to process your requests. We collect data to verify your
account, process transactions through DANA, OVO, GoPay and QRIS, prevent fraud, and improve your experience. If you have questions about how we handle your data or wish to request access or deletion, our support team is ready to help.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
REVIEW SIGNALS
Why Your Data Is Safe Here
Encryption Standard
All payment data and personal records are encrypted using industry-standard protocols. Your DANA, OVO, GoPay and QRIS details never appear in plain text on our servers.
No Third-Party Selling
We don't sell your data to advertisers, brokers or other platforms. Your profile is yours alone, used only to serve your account and comply with fraud prevention.
Indonesia-Aligned Practice
Our policy reflects the privacy expectations of players in Indonesia, with transparent language about what data we need and why we need it.
Regular Security Audits
We conduct quarterly security reviews and penetration testing to identify and close vulnerabilities before they affect your account or payment method.
Clear Consent Workflows
When we need to use your data for a new purpose—like improved recommendations or fraud detection—we ask you first. No surprises, no fine print.
Data Retention Limits
We keep your account data only as long as needed. If you close your account, inactive payment records are deleted within 90 days unless law requires otherwise.
SIDE BY SIDE
Consistency Across Our Policies
Terms of Service
Covers your rights and responsibilities when using the platform, including account creation, dispute resolution and conduct rules.
Payment Method Addendum
Details specific handling of DANA, OVO, GoPay and QRIS transactions, including fees and settlement timelines.
Cookie & Tracking Policy
Explains how we use cookies and pixels to remember your preferences, track session activity and deliver a faster login experience.
Fraud Prevention Protocol
Outlines how we monitor accounts for suspicious activity and the data-sharing steps we take to keep your funds safe.
Affiliate & Referral Privacy
Describes what data we collect if you refer a friend and how we use referral links and commission records.
Mobile App Data Use
Covers permissions the vibestogel app requests on your phone and how location, contact and device data are handled.
QUICK SIGNAL
What Defines Our Privacy Approach
Account Verification
We collect your name, phone, email and ID details to...
Payment Processing
Your DANA, OVO, GoPay and QRIS details are tokenized—meaning we...
Gameplay Analytics
We track which games you play and when, to personalize...
Device & Location Data
We log your IP address and device type for security...
Support Communication
Chat logs, emails and ticket records are kept to resolve...
Legal Compliance
We retain transaction records and ID proofs as required by...
Privacy Policy Questions Answered
We collect your name, email, phone number, date of birth, ID details for verification, and payment information (DANA, OVO, GoPay, QRIS account references). We also track your IP address, device type, and gameplay activity to personalize your experience and detect fraud.
Your e-wallet details are tokenized—we store a secure reference key, not your actual account number. All payment data is encrypted end-to-end and never displayed in plain text on our servers. We use industry-standard SSL protocols and undergo quarterly security audits.
No. We never sell your personal data to advertisers, data brokers or marketing firms. We only share data with payment processors (DANA, OVO, GoPay, QRIS partners) to complete transactions, or with authorities if required by law.
Yes. Open your account settings, navigate to Privacy & Data, and request a full data export or account deletion. For export, we send your file within 5 business days. Deletion permanently removes your profile, balance and history.
Transaction records are retained for 7 years to comply with Indonesian financial regulations. Support chat logs are kept for 12 months, then deleted unless you request otherwise. Account closure triggers deletion of inactive records within 90 days.
Yes. We use cookies to remember your login, save game preferences and track session activity. You can disable non-essential cookies in your browser. Essential cookies for security cannot be turned off without affecting account functionality.
Your active account data is archived for 90 days in case you want to reopen. After 90 days, we delete personal details, gameplay history and stored preferences. Transaction records for compliance are kept for the full 7-year retention period.